Operational Manager - Tourism & Hospitality

Join a dynamic team in the heart of Bali's thriving tourism industry as an Operational Manager. This role offers a unique opportunity to lead and optimize the day-to-day operations of a premier tourist destination in Gianyar. You will play a pivotal role in ensuring seamless guest experiences, managing a team of 20-30 employees, and driving operational efficiency using advanced tools like SAP and Oracle.

At [Company Name], we are committed to delivering exceptional service and creating memorable experiences for our guests. With a rich history spanning over 20 years, we have established ourselves as a leader in the tourism and hospitality sector. Our team is passionate about what we do, and we are always looking for talented individuals to join us on this exciting journey.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Oversee and manage daily operations to ensure smooth and efficient service delivery.
• Lead and mentor a team of 20-30 employees, providing guidance and support to achieve departmental goals.
• Implement and monitor operational strategies using SAP and Oracle to enhance productivity and profitability.
• Ensure compliance with health and safety regulations, as well as industry standards.
• Develop and maintain strong relationships with key stakeholders, including suppliers, vendors, and local communities.
• Analyze operational data to identify areas for improvement and implement corrective actions.
• Coordinate with other departments to ensure seamless integration and support for guest experiences.
• Drive continuous improvement initiatives to enhance operational performance and guest satisfaction.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Hotel Management, or a related field.
• Minimum of 5 years of experience in operational management within the tourism and hospitality industry.
• Proven track record of successfully managing teams and driving operational efficiency.
• Strong knowledge of operational management software such as SAP and Oracle.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team.
• Proactive problem-solving skills with a strategic mindset.
• Fluent in English, both written and spoken.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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