Front Desk Receptionist & Dining Staff

Join Sands of Triboa Resorts and Spa Inc., a premier luxury resort in Bali, as a Front Desk Receptionist & Dining Staff. This dual role offers a unique opportunity to be the first point of contact for our esteemed guests while ensuring a seamless and memorable dining experience. In Canggu, Bali, you'll be at the heart of our resort's operations, greeting guests with a warm smile and providing exceptional service.

As a Front Desk Receptionist & Dining Staff, you'll handle check-ins, check-outs, and manage guest inquiries with professionalism and efficiency. You'll also play a crucial role in our dining operations, ensuring our restaurants and bars run smoothly, from managing reservations to coordinating with the kitchen and bar staff.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests at the front desk, handling check-ins, check-outs, and addressing inquiries with a friendly and professional demeanor.
• Manage reservations for our restaurants and bars, ensuring a smooth and efficient dining experience for our guests.
• Coordinate with kitchen and bar staff to ensure timely and accurate service, maintaining high standards of food and beverage quality.
• Assist in managing guest room inventory and maintaining a clean and organized front desk area.
• Provide excellent customer service, addressing guest concerns and complaints promptly and effectively.
• Collaborate with other departments to ensure a seamless guest experience throughout their stay.
• Stay up-to-date with resort policies and procedures, ensuring compliance and adherence to hotel regulations.
• Participate in training and development programs to enhance your skills and knowledge in hospitality.

🎓 Kualifikasi & Syarat

• Minimum 1-2 years of experience in a front desk or dining role in the hospitality industry.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills and attention to detail, with the ability to manage a busy front desk and dining operations.
• Familiarity with hotel management systems, such as PMS (Property Management System) and POS (Point of Sale) software.
• Ability to work well under pressure and in a fast-paced environment.
• Fluency in English, with the ability to communicate effectively with both Indonesian and international guests.
• Flexible and adaptable, with the ability to work varying shifts, including weekends and holidays.
• Enthusiastic and passionate about providing exceptional guest experiences.

🛠️ Keahlian

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